English (United States)
Provide high-quality, safe, reliable, accessible water and sewerage service to the people of Puerto Rico, protecting their health and the environment.
Turn PRASA into a public service company of excellence, at the same time it continuously surpasses the expectations of customers and guarantees a sustainable stewardship of the island's water resources.
The Puerto Rico Aqueduct and Sewer Authority (PRASA) has been serving Puerto Ricans since 1945. As the only water company on the island, it serves more than 1.2 million active customers, including residential, commercial, industrial, and government customers.
With a highly complex infrastructure, PRASA produces approximately 540 million gallons per day (mgd) of water annually and collects and treats nearly 200 mgd of waste water.
The responsibility for managing PRASA lies with a highly qualified working group of more than 4,300 employees (as of June 30, 2021), distributed among five (5) Regions (North, South, East, West and Metro) and the Central Office (Headquarters).
The operations of the public corporation are led by an executive team consisting of an executive president and three (3) vice-presidents (Operational, Management and Strategic, and Corporate Planning). The central office oversees the administrative and support departments, and each region manages their respective operations. Each department and region is structured with a director, deputy director, and managers for each office within their respective areas.
The service offered by PRASA covers a supply area of 3,535 square miles, which is provided through eight (8) dams, 113 drinking water treatment plants, 51 sewage treatment plants, about 3,800 ancillary facilities (1,560 tanks, 1,977 pump stations, and 249 water wells), and more than 20,000 miles of distribution and collection pipes.
Since its creation in 1945, PRASA has been committed to managing with excellence all aspects of operations, including: the production and distribution of drinking water, the collection and treatment of waste water, as well as system maintenance and customer service.
